Return & Refund Policy – Sovega
1. Eligibility for Returns
Returns are accepted for damaged, defective, or incorrect items within 7 days of delivery.
2. Condition for Returns
Products must be unused, in original packaging, and accompanied by proof of purchase.
3. Non-Returnable Items
Certain items such as personal care products, opened consumables, or clearance items may not be eligible for return.
4. Refund Process
After inspection, refunds will be processed to the original payment method within 7–10 business days.
5. Replacement Option
Customers may opt for product replacement instead of refunds where applicable.
6. Return Shipping
Return shipping costs may be covered depending on the reason for return.